Effective Date: February 7, 2017
Children’s personal information will be handled as described in this COPPA Policy. In order to permit children to access our Learning Resources and other Services, a parent or teacher must create a primary account and then add the child to their account.
- About Us
- Contact Us
- Information We Collect About Children
- How We Use Children’s Information
- How We Disclose Children’s Information
- Parents’ Rights to Review, Delete, and Control Our Use of Their Child’s Personal Information
- Changes to this COPPA Policy
Education.com offers digital resources, tools, and learning materials developed by educational experts to empower all kinds of educators, including parents, teachers, and school administrators, to teach kids by providing the best educational resources in any form or device to be used at home, at school, and everywhere in-between.
Education.com, Inc. operates the Services and can be contacted at:
401 East 3rd Ave
San Mateo, CA 94401
Information we collect about children
Information We Collect DirectlyMany of our Services are targeted to parents, teachers, and schools. Although children under 13 may use certain components of our Services, we have designed our Services such that parents, teachers, or school administrators must create an account before their child can access our Learning Experiences, and we generally do not require or collect personal information directly from children. The information we collect about children varies depending on the parent’s or teacher’s membership level:
- Basic Membership. When a child may access our Learning Experiences under a Basic Membership, or without a membership account, we do not knowingly require or collect personal information directly from the child.
- Premium Membership. When a child uses our Services under a Premium Membership, a parent, teacher, or school administrator must first create a child’s sub-account, including a child’s username in order for the child to access the full extent of our Learning Experiences. Parents, teachers, and school administrators should create anonymous usernames for their child and not provide their child’s full or real name.
In addition, regardless of the membership, while we generally don’t seek to collect personal information from children, we will collect any information that a child nonetheless provides to us through our Services, which may include the child’s name or username (if not already provided by a parent a teacher). We encourage parents and teachers to educate their children about limiting the types of personal information that their children provide over the Internet, including to us.
Information We Collect AutomaticallyWe automatically collect information about a child’s use of our Services through cookies and other technologies, including without limitation: domain name; browser type; browser language; operating system type; device name and model; pages or screens viewed; links clicked; when and the length of time spent using Services; and the referring URL, or the webpage that led to our Services. We also may collect IP address and other unique identifiers from children, as well as information about a child’s activities within our Services, such as which games s/he plays, the number of correct and incorrect answers, and download history, but we will only use such information to provide our Services and to understand user activity while using our Services. This information will be linked back to the parent/teacher’s email address on the account so that we may provide the account holder with personalized feedback about each child’s educational progress
How we use children’s information
How We Disclose Children’s Information
Parents’ Rights to Review, Delete, and Control Our Use of Their Child’s Personal Information
Parents, teachers, and schools have a right to review the information we have collected about their child, to delete it, and to tell us to no longer use their child’s personal information. Parents, teachers, and school administrators can review most of the information we collect about their child by logging in to their account, reviewing their account information, and updating the information we maintain about their child – or by contacting us Privacy@education.comTo request access to, request that we no longer use, or delete their child’s personal information. To make such a request, please include your name, your child’s username, and your email address, and specify clearly the action you would like us to take. We will try to comply with your request as soon as reasonably practicable. Please note that copies of information that a parent has updated, modified, or deleted may remain viewable in cached and archived pages of the Services for a period of time. If a parent, teacher, or school administrator does not want us to collect and use his/her child’s personal information anymore, then the parent, teacher, or school administrator may cancel his/her account and his/her child’s use of the Services.
Changes to this COPPA Policy
This COPPA Policy is current as of the Effective Date set forth above. We may change this COPPA Policy from time to time, so please be sure to check back periodically. We will post any changes to this COPPA Policy on our Websites. If we make any material changes to this COPPA Policy, we will endeavor to provide parents and children with notice in advance by sending notice to the parent’s, teacher’s, or school administrator’s email address of record.